As the world of digital marketing continues to evolve, User Generated Content (UGC) has emerged as one of the most influential trends of 2024. UGC, or user-generated content, is exactly what it sounds like - content created by users or customers rather than by brands themselves. In this article, we explore what UGC is and why it has become so popular.
What is UGC content?
UGC refers to any type of content - texts, images, videos, reviews, and more - that is created by people rather than brands. This can include anything from a customer posting a picture on social media with a product they bought, to a video review or a tweet about a positive customer service experience.
Why is UGC the hottest trend of the year?
Authenticity: In a world where consumers are increasingly skeptical of traditional advertising, UGC offers a sense of authenticity and reliability. When content comes from real users rather than brands, it is perceived as more genuine and credible.
Engagement: UGC creates a stronger emotional connection with viewers. It feels more personal and relevant, which increases engagement and interaction.
Social Proof: UGC acts as social proof, which is powerful in the consumer decision-making process. Seeing others enjoy a product or service increases trust and can convince others to make the same choice.
Cost-effectiveness: Generating content can be resource-intensive. UGC offers a cost-effective solution because it leverages content already created by your customers.
Improves SEO: UGC can also improve your brand's SEO. When customers create content and mention your brand, it increases your online visibility and contributes to your search engine optimization.
How can businesses use UGC?
- Share & showcase UGC: When you receive UGC, share it on your own platforms (with permission). It shows appreciation and encourages more content creation.
- Integrate UGC into your marketing: Use UGC in your own marketing campaigns, on your website, in emails and more.
- Organic UGC: Encourage your customers to share their experiences online. This can be through hashtags, competitions, or simple calls to action in your marketing.
- Paid UGC: One of the hottest trends for 2024 is companies partnering with creators who represent their target audience and creating real or near-real content to use in their marketing.
Executive summary
2024 has been the year when UGC content has truly taken its place in the spotlight. Its ability to create authenticity, engagement and social proof makes it an invaluable asset to any brand's marketing strategy. With consumers craving authenticity and brands seeking effective ways to engage with their audience, UGC is more relevant than ever.

Oliwer Brewitz
Account Manager & Project Manager
Do you want help with UGC content?
Contact me today to schedule an initial meeting and I'll tell you more about how we can help your business with UGC content.
Email me at oliwer@affiliated.se or call me on 0704 55 14 48